Frequently Asked Questions

Once your order is shipped, you will receive an email with a tracking link. You can also track your order from your account dashboard under "My Orders".

Orders can be modified within 24 hours of placement. Please contact our support team immediately if you need to make changes.

We accept all major credit/debit cards, UPI, net banking, and cash on delivery (COD) for orders within India.

Yes, all online payments are processed through secure, PCI-compliant payment gateways. We do not store your card details.

Yes, cash on delivery (COD) is available for orders within India. A COD charge of ₹49 applies.

Yes, our products are handcrafted by skilled artisans using traditional techniques passed down through generations.

Please refer to the size chart available on each product page. If you are between sizes, we recommend sizing up.

Yes, we offer customization on select products. Please contact us with your requirements for a personalized quote.

Go to your order details page, click "Request Return", select the reason, and follow the instructions. You will receive a return shipping label.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Standard delivery takes 5-7 business days. Express delivery is available for select pin codes and takes 2-3 business days.

Currently, we ship within India only. International shipping will be available soon.

We offer free shipping on orders above ₹999. For orders below ₹999, a flat shipping charge of ₹99 applies.